Privacy Policy

1. Introduction

At Aivynx, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI automation, development services, and related platforms.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

• •Name, email address, phone number, and company information
• •Billing and payment information
• •Professional details and business requirements

2.2 Technical Information

• •IP address, browser type, and device information
• •Usage data, including pages visited and features used
• •Cookies and similar tracking technologies

2.3 Project-Related Information

• •Project requirements, specifications, and documentation
• •Communication records and feedback
• •Data provided for AI model training or customization (with your consent)

3. How We Use Your Information

We use the collected information for the following purposes:

• •Providing and maintaining our services
• •Processing payments and managing billing
• •Communicating with you about projects, updates, and support
• •Improving our services and developing new features
• •Complying with legal obligations and preventing fraud
• •Analyzing usage patterns to enhance user experience

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• •Service Providers: With trusted third-party vendors who assist in operating our business (e.g., payment processors, hosting providers)
• •Legal Requirements: When required by law or to protect our rights and safety
• •Business Transfers: In connection with a merger, acquisition, or sale of assets
• •With Your Consent: When you explicitly authorize us to share your information

5. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Project-related data may be retained for the duration of the project and for a reasonable period thereafter for support and legal purposes.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

• •Access: Request access to the personal information we hold about you
• •Correction: Request correction of inaccurate or incomplete information
• •Deletion: Request deletion of your personal information
• •Objection: Object to the processing of your information
• •Data Portability: Request a copy of your data in a structured format
• •Withdraw Consent: Withdraw consent for data processing where applicable

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and improve our services. You can control cookie preferences through your browser settings. Types of cookies we use:

• •Essential Cookies: Required for basic functionality
• •Analytics Cookies: Help us understand how users interact with our services
• •Preference Cookies: Remember your settings and preferences

9. Third-Party Services

Our services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that your information receives adequate protection.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through our website or email us at the contact information provided on our platform. We are committed to addressing your privacy concerns promptly.